Frequently Asked Questions

  1  |  Where can I find your current availability?

 

Head over to our "Book Now" page to view our real-time availability calendar. It updates instantly and always shows our best prices.​

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 2  |  Can I view my existing booking?

 

Absolutely! Log in to manage your booking—update guest names, check your balance, and more. Just click HERE and use your booking reference.

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 3  |  Are you Dog Friendly?

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More than dog-friendly—we’re dog-welcoming! Dogs are welcome in all rooms, and they stay free. Just one rule: please don’t leave them alone in the cottage. Don’t worry—we can recommend a trusted local dog-sitting service if you fancy a dog-free outing.

(Note: Unfortunately, our insurance means we cannot accept breeds on the UK banned list.)

 

Please see our Dog Welcoming page for all our information on staying with your dog.

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 4  |  Do we have to bring a dog?

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Not at all! You’re very welcome to stay with us without a four-legged friend—though we just happen to love having them around.

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 5  |  How many dogs can we bring?

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• Oak Cottage, Lighthouse Cottage, and Church Fields Cottage: Up to 4 dogs

• The Forge: Up to 3 dogs
  If you have more than this, drop us a message and we’ll see what we can do.

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Please see our Dog Welcoming page for all our information on staying with your dog.

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 6  |  Do I have to pay extra for my dog(s)?

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Nope—dogs stay completely free, and they get their own welcome pack, too!

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Please see our Dog Welcoming page for all our information on staying with your dog.

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 7  |  What time can I arrive from?

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• Check-in from 4 pm

• Check-out by 9:30 am
  We’ll try to be flexible if the cottage is available earlier or can be cleaned later—just ask!

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 8  |  Can I order groceries? 

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Yes, you can! Use our address:
Church Farm, Church Farm Road, East Ruston, Norwich, NR12 9HJ, plus your cottage name in the delivery details. We recommend scheduling delivery after you arrive.

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 9  |  What is the parking like?

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You’ll drive down a gated gravel driveway to a dedicated parking area, well-lit by bollard lights. Please keep dogs on a lead while in the car park.

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10 |  Which cottage is family friendly?

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• Oak Cottage: Great for families of four—two bedrooms, a family bathroom, plus kids’ DVDs and books. 

• Church Fields Cottage: Ideal for larger families, with three bedrooms (including one with a trundle bed) and a family bathroom.

• Lighthouse Cottage: Better suited to older families—two bedrooms, each with an ensuite shower (no bath).

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11 |  Do you have an EV Charger?

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We have two 7kw charging points on site and offer competitively low rates using the Monta App, please contact us to discuss more. Alternatively Local charging places can be found on Zap Map

 

There is a Grid Serve in Norwich, so it maybe worth planning your arrival route to us via this, it can charge 100 miles in 5 minutes. Tesco in Stalham is our closest charging point.

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12  |  Do you offer less than 7 nights?

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Yes—outside school holidays (from end of September to end of March), we offer:

• Short breaks: 3 nights (Friday–Monday) or 4 nights (Monday–Friday)
  We cherish family time, so our summer bookings stay at 7 nights only.

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13 |  Can we book more than one cottage?

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Absolutely! Whether it’s a family reunion or a group getaway, you can book multiple cottages. Some layout tips:

• 2 cottages: Lighthouse + Church Fields, or Church Fields + Oak Cottage. The Forge can be paired with any cottage.

• 3 cottages: Lighthouse, Church Fields, and Oak Cottage share a grassed area.

• 4 cottages: All available.
  (Note: We currently don’t offer group-discount pricing. If you are hiring out Church Fields cottage, we do have another table we can add to increase the seating from 6 to 12.)​

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14 |  Raw Food Availability and storage?

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Yes! Local suppliers for raw feeding:

• Broadland Angling and Pet Supplies (Stalham): Good mince and chunks

• Kisi,(Wroxham): Great range of bones, treats, collars

• Sams Pets (North Walsham): Frozen raw mince packs

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Freezer capacities:

• The Forge, Oak Cottage, Lighthouse Cottage: 40 L

• Church Fields Cottage: 63 L

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15 |  What is your closest dog friendly beach?

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Happisburgh or Cart Gap—sandy, dog-friendly, and both within 3 miles!

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16 |  Where is the nearest shop?

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Closest is the Tesco Superstore in Stalham (around 2 miles). There’s also a small village shop nearby and a wider choice of supermarkets (Sainsbury’s, Lidl, Waitrose) in North Walsham (under 10 miles away).

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17 |  Where is the closest pub?

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The nearest pub is The Star Inn in Lessingham (2 miles). There are also pubs in Stalham, Happisburgh, Walcott, and Bacton—all within easy reach.